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ONE Culture Rooted in Ethics


Our Mission

Our mission is to deliver natural gas for a better tomorrow.

Our Vision

Our vision is to be a premier natural gas distribution company, creating exceptional value for our stake-holders.

Our Values


Take care of each other.

Ask for help when you need it.

Speak up when you see an unsafe situation.


Have a clear picture of what success looks like.

Understand the importance of your daily work and how it connects to our strategy.

Make balanced decisions, considering both long- and short-term impacts.


Always do the right thing - in a manner that is accurate, complete and timely.

Take personal responsibility for outcomes; share credit and accept blame.

Be honest, authentic and transparent.


Care about our customers and provide solutions that meet their needs.

Take time to help others and partner to get work done.

Continually look for ways to improve.

Inclusion & Diversity

Be open-minded, always searching for the best ideas and considering different perspectives.

Listen closely and seek to understand before reacting.

Treat people with respect.

Letter from the CEO

Dear ONE Gas Employees,

ONE Gas has a reputation as a company with integrity. Integrity matters to our customers, regulators, investors, employees and to the communities we serve. This reputation can serve as a valuable company asset that needs to continue to be developed and sustained over time. Our employees take tremendous pride in doing the right thing every day when performing their job duties.

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Guidelines for Making Ethical Business Decisions

If you are in doubt about a business conduct situation, ask yourself the following questions:

  • Is it legal?

  • If legal, is it ethical?

  • Does it violate ONE Gas policy?

  • Is it consistent with ONE Gas' values?

  • Is it fair and just?

  • How would it look in a newspaper article?

  • Have I taken enough time to think about the decision and possible outcome(s)?

How to Report Suspected Unethical Behavior

If you are unsure about what to do, ask questions and keep asking until you are certain you are doing the right thing.

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